To see the Business Process Re-Engineering (BPR) Kick-off Presentation, click here.

To see the Business Process Re-Engineering (BPR) Purchasing/Inventory Management schedule in Gantt Chart format, click here.

BPR Description - Business Process Re-engineering (BPR) is a tool that supports our efforts to optimize business systems to "support teaching and learning". As such it connects people to new processes and uses the full functionality of the new software system. Strategic mission and goals are linked to business processes. Change Management helps people adjust to better, cheaper and faster methods of conducting the business.

BPR Areas - During a series of informational interviews four areas of opportunity were identified:

Purchasing/Inventory Management (PO / IM)

Human Resources

Budgeting/Position Management

Payroll

Only the first area is being worked on right now. The other areas will be addressed after the PO / IM work is complete.

Expected Results - The PO / IM BPR project should provide improvement in:

Time from order placement to receipt of purchase

Reduction of missing items from an order

Reduction of damaged items

Incorrect shipment to the wrong location

Prompt notification of insufficient budget funds

Reduction in overall unit costs

Increase in customer satisfaction

Critical Success Factors - To ensure success the initial PPS re-engineering project must:

Re-engineer more than a department ­ BPR is suitable only for entire cross-functional, interdepartmental processes

Address all three components of BPR ­ People, Process and Technology

Communicate throughout the organization about the change process before, during and after the project

Assign committed functional, management and customers (as well as the facilitator) to the BPR effort and a BPR Executive.

BPR Steps

Process

Eliminate waste ­ stop non value-added tasks.

Reduce cycle time ­ shorten time of task duration.

Abolish handoffs ­ combine steps and remove multiple approvals.

People

Change Management helps people recognize, deal with resistance to change

Customer

BPR is driven by customer needs and expectations

In a nutshell employees receive responsibility for customer satisfaction, authority to make decisions, and expertise for effective decision-making.  Restructuring tasks that are performed, rethinking what information is kept; revisiting the functional boundaries, and re-training the organization obtain radical improvement in performance.

Business as Unusual is the theme of BPR

Project Scope - The functions of providing goods (not services) within the purchasing/inventory management areas of PPS are covered by this project --integrate purchasing/inventory management activities ­ who does it, what is done, where it is done.

Process Analysis - The analysis includes or excludes the following processes:

Included:

Procurement cards Emergency Purchases Requisitions RFIs Purchase Orders RFQs Material Assemblies (Kits, Bill of Lading/Materials) RFPs

Cash Orders (Confirming REQ) Validations & Authorizations Change Orders Receipts Bids Warehousing Blanket Pos Inventory management (material handling, not picking)

Item not included in the analysis

Facilities Management Asset Management Preventative Maintenance System Project Costing Work Orders

Accounts Payable Encumbrance Accounting PeopleSoft modules other than PO Budget Checking

Project Deliverables

Strategy Statement linked to overall PPS strategy

Customer Survey of needs/expectations

Redesigned Best Practices process map

Change Management/Team Building course/program

Transition Planning

Expected Results/Process Performance Measures

Document Sign-off/Acceptance Process

The Odyssey team is looking forward to its role in helping PPS "achieve its transformation . . . to the finest urban school system in the country". Business as Unusual is the theme of BPR. Combining the best People, Processes, and Technology will insure a successful journey.



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