Intercom

Description:

 

Intercom service allows you to call another extension and talk to the called party over their speaker phone without them needing to answer the phone. A tone will be sent to the called phone before you are connected so that the called party knows that the speaker phone is active. Also a message will be displayed on the called phone indicating what extension has called them.

 

When you make an intercom call to a classroom, the teacher can reply from any location in the room. This cuts the classroom interruption time down significantly!

 

How to get intercom service on your phone:

 

Intercom service has been setup on all phones that have the extension for a school's main office on them. If you want intercom service setup on any additional phone please have your Administrator, School Secretary or Principal forward the request to Telecom Support at telecom@pps.net .

 

Intercom User Instructions:

 

1.      On a phone that has intercom service press the services button (it has a globe icon on it).

 

2.      Use the navigation button to highlight Intercom and press the “Select” soft button.

 

3.      Enter the extension you want to call after “DN:” (DN stands for directory number).

 

4.      Press the “Submit” soft button.

 

Note:  If the extension you are calling is on more than one phone, you will be prompted to select which phone you want. Use the navigation button to highlight the phone you want and press the “Select” soft button.

 

5.      Once you see “– INTERCOM –“ appear on your display you can pick up the phone handset or just use the speaker phone to talk.

 

Note: You will need to wait about 3 seconds before you speak to allow the intercom notification tones to be played on the called phone before they will be able to hear you.

 

6.      To end the call press the “End” then “Exit” soft buttons.