Priority Service

Many of the District’s aging facilities need much more attention than Maintenance Services staff can afford to give them. Under these circumstances, it is tremendously challenging to provide high-quality service, and preserve the District’s physical assets. Recent audits and the citizen-led Audit Implementation Steering Committee recognized that the Maintenance Services department is under-funded. They recommended that the Department prioritize services to maximize its funding. Therefore, the department undertakes only those projects that fall into the following three categories.

Preventive Maintenance
Proper maintenance of equipment and buildings will help the District avoid more costly repairs in the future. Therefore, foremen from each craft identify the most critical preventive maintenance tasks for each school. Maintenance Services staff addresses these priorities when not responding to emergencies and priority repairs.

Emergency Repairs
The Department responds immediately to emergencies, particularly fires, floods and lack of heat, and fixing broken or faulty equipment, which, if not repaired immediately, will adversely affect the health and safety of students and/or staff. Emergency repairs will be scheduled in priority order, from pre-Kindergarten to elementary, middle and high schools.

Routine Repairs
Routine repairs are those that relate to equipment, furnishings or building-related items that do not require immediate attention. All routine work requests will be scheduled according to the availability of resources and/or funding.  Maintenance Services staff either will act on the work order, or respond to the person who submits it, within three working days after it is received.